London Car Company Account facilities are readily
available. Our terms of settlement are that invoices will be
rendered on a 7 day basis, with payment within 14 days from date of invoice.
Invoices clearly reflect job number(s) / client references quoted to us
upon acceptance of booking. Our standard invoice format is in
chronological order although we can also categorise invoices upon request,
as per client instructions. London Car Company does not apply
service or administration charges.
London Car Company drivers work with individual job dockets. A
copy of the docket is available to the passenger upon request. Upon
completion of all job(s) drivers will request a signature for the following
reasons;
Proof of delivery. Waiting time (Where applicable). Extra Services supplied (such as airport parking, phone units etc.).
WAITING TIME
If our drivers incur waiting time, they will request a signature from the passenger as proof, we will then charge the client accordingly. Our charge for waiting time is £4.50 per 15 minutes (or part thereof).
Please note: - No Charge will be made for the first ten minutes waiting time on initial arrival of the driver, however, should this period be exceeded a charge will be made for the full period.
BOOKING PROCEDURE
We have a team of helpful booking clerks manning our main switchboard, they are there to be of service to you, our customer. To place a booking, simply quote your company's account number including any reference information you may have, along with any special instructions or requirements.
Extensive booking instructions can always be placed with us via our fax. In this event, once we have received your fax, one of our booking clerks will place a return call to you to confirm your instructions have been received correctly.
